Good Day, Apprentices! We just sent out an email with a special link to BackerKit surveys today. It is important to respond to your survey as quickly as you can since we need this information for fulfilling your rewards.
You do not need to create a BackerKit account to fill out your survey, just click on the survey link in your email, fill it out, and you’re all good to go! You will be able to answer questions about your rewards preferences, provide shipping information, and pledge for more “add-ons” if you'd like. (Please check your email inbox associated with your Kickstarter account. If you have not received it by the end of the day, check your spam folder just in case!)
If you missed the Kickstarter Campaign, please visit our Pre-order page on Backerkit!
If you have any questions or concerns, please contact us on our FAQ page:
What if I logged in via Facebook? Or pledged via Paypal? Can I use another email to receive my survey?
If you use your Facebook login for your Kickstarter account, the BackerKit survey will be sent to the email you used for your Facebook account. If you're one of the Paypal pledgers, we will be sending you the survey with the Paypal email you used. If you have another email address that you would prefer to use, please contact support at http://faultyapprentice.backerkit.com/faq and we'll get you sorted out!
If you decide later that you want to add on more loot or edit your survey responses, you can go back to your survey and change it anytime before we lock down the surveys for processing. If you need to review your information or pledge status, you will be able to recover your survey here: http://faultyapprentice.backerkit.com/
Lock down date: November 1, 2017
- When will I receive my product? We are aiming to ship all physical rewards in batches, around February 2018.
- I moved. Can I update my address? You should be able to update your address anytime before the lock down date, but If you are moving after the lock down date, please contact us here: http://faultyapprentice.backerkit.com/faq. You can update your shipping address until the time we begin fulfilling and shipping orders. Plus we'll contact you as we get ready to ship to double-check.
So that's it for now. Thanks again to everyone who backed the game. Don't forget to fill out the survey and see you in our next update!
din + jes